PEOPLE WONDER WHY THEY R PAID SO MUCH......FOR JUST BEING ON THE PHONE.
TAKE A LOOK:
1). Tech Support: "I need you to right-click on the
Open Desktop."
Customer "Ok."
Tech Support: "Did you get a pop-up menu?"
Customer: "No."
Tech Support: "Ok. Right click again. Do you see a
pop-up menu?"
Customer "No."
Tech Support: "Ok, sir. Can you tell me what you
have done up until
this point?"
Customer: "Sure, you told me to write 'click' and I
wrote 'click'."
=======================================================================
2)
Customer: "I received the software update you sent,
but I am still
getting the same error message."
Tech Support: "Did you install the update?"
Customer: "No. Oh, am I supposed to install it to
get it to work?"
========================================================================
3).
Customer:: "I'm having trouble installing Microsoft
Word."
Tech Support:: "Tell me what you've done."
Customer: "I typed 'A:SETUP'."
Tech Support:: "Ma'am, remove the disk and tell me
what it says."
Customer:: "It says '[PC manufacturer] Restore and
Recovery disk'."
Tech Support:: "Insert the MS Word setup disk."
Customer:: "What?"
Tech Support: "Did you buy MS word?"
Customer: "No..."
=========================================================================
4)
.Customer:: "Do I need a computer to use your
software?"
Tech Support:: ?!%#$
==========================================================================
5)
.Tech Support:: "Ok, in the bottom left hand side of
the screen, canyou
see the 'OK' button displayed?"
Customer: "Wow. How can you see my screen from
there?"
===========================================================================
6)
Tech Support:: "What type of computer do you have?"
Customer:: "A white one."
===========================================================================
7).
Tech Support:: "Type 'A:' at the prompt."
Customer:: "How do you spell that?"
===========================================================================
8).
Tech Support: "What's on your screen right now?"
Customer: "A stuffed animal that my boyfriend got me
at the grocery store."
===========================================================================
9).
Tech Support:: "What operating system are you
running?"
Customer: "Pentium."
============================================================================
10).
Customer: "My computer's telling me I performed an
illegal abortion."
============================================================================
11).
Customer: "I have Microsoft Exploder."
============================================================================
12).
Customer: "How do I print my voicemail?"
=============================================================================
13).
Customer: "You've got to fix my computer. I urgently
need to print
document, but the computer won't boot properly."
Tech Support: "What does it say?"
Customer: "Something about an error and non-system
disk."
Tech Support: "Look at your machine. Is there a
floppy inside?"
Customer: "No, but there's a sticker saying there's
an Intel inside."
============================================================================
14).
Tech Support: "Just call us back if there's a
problem. We're open 24
hours."
Customer: "Is that Eastern time?"
============================================================================
15).
Tech Support:: "What does the screen say now?"
Customer: "It says, 'Hit ENTER when ready'."
Tech Support:: "Well?"
Customer: "How do I know when it's ready?"
======================= |