Job hunters with these IT skills are assured of employment, now and in the future
Have you spoken with a high-tech recruiter or professor of computer
science lately? According to observers across the country, the
technology skills shortage that pundits were talking about a year ago
is real
"Everything I see in Silicon Valley is completely contrary to
the assumption that programmers are a dying breed and being offshored,"
says Kevin Scott, senior engineering manager at Google Inc. and a founding member of the professions and education boards at the Association for Computing Machinery. "From big companies to start-ups, companies are hiring as aggressively as possible."
Many recruiters say there are more open positions than they can
fill, and according to Kate Kaiser, associate professor of IT at
Marquette University in Milwaukee, students are getting snapped up
before they graduate. In January, Kaiser asked the 34 students in the
systems analysis and design class she was teaching how many had already
accepted offers to begin work after graduating in May. Twenty-four
students raised their hands. "I feel sure the other 10 who didn't have
offers at that time have all been given an offer by now," she says.
Suffice it to say, the market for IT talent is hot, but only if you
have the right skills. If you want to be part of the wave, take a look
at what eight experts -- including recruiters, curriculum developers,
computer science professors and other industry observers -- say are the
hottest skills of the near future.
1) Machine learning
As companies work to build software such as collaborative filtering,
spam filtering and fraud-detection applications that seek patterns in
jumbo-size data sets, some observers are seeing a rapid increase in the
need for people with machine-learning knowledge, or the ability to
design and develop algorithms and techniques to improve computers'
performance, Scott says.
"It's not just the case for Google," he says. "There are lots of
applications that have big, big, big data sizes, which creates a
fundamental problem of how you organize the data and present it to
users."
Demand for these applications is expanding the need for data mining,
statistical modeling and data structure skills, among others, Scott
says. "You can't just wave your hand at some of these problems -- there
are subtle differences in how the data structures or algorithms you
choose impacts whether you get a reasonable solution or not," he
explains.
You can acquire machine-learning knowledge either through job
experience or advanced undergraduate or graduate coursework, Scott
says. But no matter how you do it, "companies are snapping up these
skills as fast as they can grab them," he says.
2) Mobilizing applications
The race to deliver content over mobile devices is akin to the wild
days of the Internet during the '90s, says Sean Ebner, vice president
of professional services at Spherion Pacific Enterprises, a recruiter
in Fort Lauderdale, Fla. And with devices like BlackBerries and Treos
becoming more important as business tools, he says, companies will need
people who are adept at extending applications such as ERP, procurement
and expense approval to these devices. "They need people who can push
applications onto mobile devices," he says.
3) Wireless networking
With the proliferation of de facto wireless standards such as Wi-Fi,
WiMax and Bluetooth, securing wireless transmissions is top-of-mind for
employers seeking technology talent, says Neill Hopkins, vice president
of skills development for the Computing Technology Industry Association
(CompTIA). "There's lots of wireless technologies taking hold, and
companies are concerned about how do these all fit together, and what
are the security risks, which are much bigger than on wired networks,"
he says.
"If I were to hire a wireless specialist, I'd also want them to
understand the security implications of that and build in controls from
the front end," agrees Howard Schmidt, president of the Information
Systems Security Association and former chief information security
officer and chief security strategist at eBay Inc.
But don't venture into the marketplace with only a wireless
certification, Hopkins warns. "No one gets hired as a wireless
technician -- you have to be a network administrator with a
specialization in wireless so you know how wireless plays with the
network," he says.
4) Human-computer interface
Another area that will see growing demand is human-computer
interaction or user interface design, Scott says, which is the design
of user interfaces for the Web or desktop applications. "There's been
more recognition over time that it's not OK for an engineer to throw
together a crappy interface," he says. Thanks to companies like Apple
Inc., he continues, "consumers are increasingly seeing well-designed
products, so why shouldn't they demand that in every piece of software
they use?"
5) Project management
Project managers have always been in high demand, but with growing
intolerance for overbudget or failed projects, the ones who can prove
that they know what they're doing are very much in demand, says Grant
Gordon, managing director at Overland Park, Kan.-based staffing firm
Intronic Solutions Group. "Job reqs are coming in for 'true project
managers,' not just people who have that denotation on their title,"
Gordon says. "Employers want people who can ride herd, make sense of
the project life cycle and truly project-manage."
That's a big change from a year ago, he says, when it was easy to
fill project management slots. But now, with employers demanding
in-the-trenches experience, "the interview process has become much
tougher," Gordon says. "The right candidates are fewer and farther
between, and those that are there can be more picky on salaries and
perks."
The way Gordon screens candidates is by having on-staff
subject-matter experts conduct interviews that glean how the candidate
has handled various situations in the past, such as conflicting team
responsibilities or problem resolution. "It's easy to regurgitate what
you heard from PMBOK [the Project Management Institute's Project
Management Body of Knowledge], but when it comes to things like
conflict management, you start seeing whether they know what they're
doing."
In one case, Gordon asked a candidate to describe how he'd go about
designing a golf ball that goes farther by changing the dimples on the
ball. "No one has the answer to questions like that, but it shows how
they think on their feet and how they can break down a problem that's
pretty ambiguous into smaller segments," he says.
6) General networking skills
No matter where you work in IT, you can no longer escape the
network, and that has made it crucial for non-networking professionals,
such as software engineers, to have some basic understanding of
networking concepts, Scott says. At the very least, they should brush
up on networking basics, such as TCP/IP, Ethernet and fiber optics, he
says, and have a working knowledge of distributed and networked
computing.
"There's an acute need for people writing applications deployed in data
centers to be aware of how their applications are using the network,"
Scott says. "They need to understand how to take advantage of the
network in their application design." For instance, to split three-tier
applications among multiple machines, developers need to know how to
build and coordinate that network. "People who understand basic
distributed systems principles are very valuable," Scott says.
7) Network convergence technicians
With more companies implementing voice over IP, there's a growing
demand for network administrators who understand all sorts of networks
-- LANs, WANs, voice, the Internet -- and how they all converge
together, according to Hopkins.
"When something needs to be fixed, companies don't want the network
administrator to say, 'Oh, that's a phone problem,' and the phone guy
to say, 'Call the networking guy,' " Hopkins says. "Our research has
validated that there's a huge demand for people who've been in the
phone world and understand what the IT network is, or someone managing
the IT network who understands the voice network and how it converges."
8) Open-source programming
There's been an uptick in employers interested in hiring open-source talent, Ebner
says. "Some people thought the sun was setting on open source, but it's
coming back in a big way, both at the operating system level and in
application development," he says. People with experience in Linux,
Apache, MySQL and PHP, collectively referred to as LAMP, will find
themselves in high demand, he says.
Scott Saunders, dean of career services at DeVry University in
Southern California, is seeing the same trend. "Customer
dissatisfaction and security concerns are driving this phenomenon,
especially in the operating system and database markets," he says.
9) Business intelligence systems
Momentum is also building around business intelligence, Ebner says,
creating demand for people who are skilled in BI technologies such as
Cognos, Business Objects and Hyperion, and who can apply those to the
business.
"Clients are making significant investments in business
intelligence," Ebner says. "But they don't need pure technicians
creating scripts and queries. To be a skilled data miner, you need
hard-core functional knowledge of the business you're trying to
dissect." People who can do both "are some of the hottest talent in the
country right now," he says.
10) Embedded security
Security professionals have been in high demand in recent years, but today, according to Schmidt,
there's a surge in employers looking for security skills and
certifications in all their job applicants, not just the ones for
security positions.
"In virtually every job description I've seen in the last six months, there's been some use of the word security
in there," he says. "Employers are asking for the ability to create a
secure environment, whether the person is running the e-mail server or
doing software development. It's becoming part of the job description."
This, Schmidt says, mirrors the trend toward integrating security
into companies' day-to-day operations rather than considering it an
add-on role performed by a specialist. Companies will still need
security specialists and subject-matter experts, Schmidt says, but more
and more, every IT person a company hires will have to have an
understanding of the security ramifications of his area.
Hopkins echoes that sentiment. "Every single certification we do now
has an element of security built in," he says. "We keep getting
feedback from the market researchers that security touches everything
and everyone. Even an entry-level technician better understand
security."
Saunders says DeVry University has responded to this demand by
adding a security curriculum to some of its campuses throughout the
U.S. "Companies are increasingly interested in protecting their assets
against cyberterrorism and internal threats," he says.
11) Digital home technology integration
Homes are increasingly becoming high-tech havens, and there has been
enormous growth in the home video and audio markets, and in home
security and automated lighting systems. But who installs these
systems, and who fixes them when something goes wrong?
To answer that question, CompTIA developed a certification in cooperation with the Consumer Electronics Association, called Digital Home Technology Integrator. "It's the hottest and most vibrant market we've seen in a long time," Hopkins says.
12) .Net, C #, C ++, Java -- with an edge
Recruiters and curriculum developers are seeing job orders come in
for a range of application frameworks and languages, including ASP.Net,
VB.net, XML, PHP, Java, C#, and C++, but according to Gordon, employers
want more than just a coder. "Rarely do they want people buried behind
the computer who aren't part of a team," he says. "They want someone
with Java who can also be a team lead or a project coordinator."